By positively engaging cleaners, BSCs can reduce employee turnover and increase productivity.
Last month, Laurie Sewell, Servicon Systems President/CEO, was interviewed on the challenges of employee engagement in the cleaning industry.
"Sewell’s approach to employee engagement is a little different. Servicon doesn’t have an employee engagement program, per se, but rather a company philosophy that breeds loyalty and creates what she calls “net promoters” — employees who are happy enough with their jobs that they advocate for the company in front of customers and potential employees."
Laurie Sewell goes on to say that building a culture of trust and learning will create loyalty; "We make sure our cleaners or custodians have the right tools and training and understand the value of their work. Workforce recognition and celebration should be the icing on the cake."
Read the full four-part article on employee engagement as a facility service provider here:
For more employee engagement tips from a janitorial service providers visit Servicon's Insights page.